I met the daughter last month during the last stocking-up run I made before joining others in staying at home for the next while. It was one of those seemingly innocuous encounters that suddenly takes on an urgency and depth that comes from being in distressing circumstances.
I had let her go ahead of me in the check-out line. We then had a few minutes when the cashier had to leave to change her drawer. She turned to thank me explaining that she was picking up a few things to take to her mother who
lived in a residence for people living with Alzheimer's and had taken a fall recently. She'd just been moved to a nursing care
facility the night before to recuperate after a brief hospital stay. It had been the only one with an available bed so here she was in an unfamiliar town and her mom in the second unfamiliar place in just a few days.
The center had instituted a necessary "no visitors" policy the day after her mom was admitted, informing the daughter that she'd be unable to enter again after having made sure her mom was settled. So now she could only drop off the necessities in her basket and not see her mother at all. This in the anxious days leading up to a state-wide stay-at-home advisory. It was possible to call in to keep in touch, but her mother was confused about how to use the phone so unable to call out on her own.
I secretly hoped the caregivers and staff could do more than help the older woman with her physical rehabilitation. She'd have even greater needs. Suddenly being in a new place with its own routines, with nothing and no one familiar around her, and aware enough to realize that...well, it was just the sort of disorientation that could have a compounding effect on her.
The center had instituted a necessary "no visitors" policy the day after her mom was admitted, informing the daughter that she'd be unable to enter again after having made sure her mom was settled. So now she could only drop off the necessities in her basket and not see her mother at all. This in the anxious days leading up to a state-wide stay-at-home advisory. It was possible to call in to keep in touch, but her mother was confused about how to use the phone so unable to call out on her own.
I secretly hoped the caregivers and staff could do more than help the older woman with her physical rehabilitation. She'd have even greater needs. Suddenly being in a new place with its own routines, with nothing and no one familiar around her, and aware enough to realize that...well, it was just the sort of disorientation that could have a compounding effect on her.
That was over six weeks ago as we were entering a new, more restrictive phase of this mushrooming public health crisis. Little did we realize, and I could already see and hear the effects on the wife/mother/sister/daughter. Our cashier returned and this stranger with whom I'd shared only a few spontaneous, personal minutes turned to apologize for sharing so much and thank me for listening. Thank you? It was a privilege.
I think of them often - mother and daughter - with no way of knowing how either of them is. I never learned that customer's name but I'd asked for her mom's first name before we parted, hoping to remember it. I wanted to make her real, feel her right there with us, and to acknowledge her. I can only hope she's not become an anonymous number in the rolling count over these subsequent weeks. She certainly is not anonymous to those who love her.
Terry. Her name is Terry.